Helproo is a smart service platform that instantly connects people with verified professionals for everyday tasks—cleaning, repairs, personal care, and more—using AI-powered matching, fixed pricing, and live tracking.

You choose a service, Helproo matches you with the best available provider, you confirm the booking, pay through your wallet, and track the task in real time.

All providers go through a multi-step verification process that includes document checks and in-person onboarding to ensure safety, reliability, and quality.

No need to choose. Helproo automatically matches you with the most suitable, available provider based on skills, location, and performance—removing guesswork and delays.

Yes. We only approve providers after a full screening process that goes beyond paperwork—ensuring every professional is trusted, competent, and accountable.

You top up your Helproo Wallet before the task begins. Funds are securely held and only released to the provider after you confirm the task is completed to your satisfaction.

Yes. You can reschedule or cancel from your booking screen. Some fees may apply if changes are made close to the start time.

You can flag the issue directly in the app before approving the task. Our team will step in to review the case and assist with fair resolution.

Register through the app or website, complete your profile, upload required documents, and attend a short onboarding session before you can start receiving tasks.

Once approved, tasks are automatically assigned to you based on your availability, location, and service category. You’ll get a real-time notification.

After the customer approves the task, payment is released to the provider's Helproo Wallet. You can then request a payout to your bank account.

No. What a provider sees is exactly what they earn. Once a task is accepted, the amount shown is fully honored—no cuts, no hidden deductions.

Yes, but frequent declines can affect your match priority. It’s important to keep your availability updated to avoid unwanted tasks.

Helproo offers live in-app support and email support. Whether you’re a customer or provider, we’re available to help with bookings, payments, or any issue.

If you’re seeing this question, it means we’ve got you covered. However, some tasks might take a bit longer to match if demand is high or providers are limited in your area.